When will my order ship?
- All Handmade Quilts will be shipped within 5 business day.
- Comissioned quilts often require 1-2 months to make from initial design to it being ready to ship. I will be in touch with you throughout the entire process so you will know approximately when it will be ready to ship from the start. Full payment including shipping will need to be paid before it is shipped.
- Hemp Cloths will be custom made and shipped withing 10 business days.
Where do you ship?
- I currently ship from Canada to Canada and the USA. You are resposible for all duties, taxes and import charges. I can not be responsible for any delays experienced in customs at the border.
How do you ship?
- I typically ship via Canada Post. Sometimes I will also use DHL or Fedex Ground. All packages are insured for their total value. Please let me know if you require a signature upon delivery. Once the package is in shippers hands I have no control of delays and potential damages or lost packages.
How does the Comissioned quilt process work?
- Within 24 hours of purchasing a comissioned quilt slot and paying the $50 deposit I will be intouch via email to initiate the design process.
- We will work together to determine the size, design, fabrics and overall feel of the quilt. You will be inovled as much as you would like to be.
- I will provide you with a quote for you quilt and send you an invoice for 50% of the total cost. Your $50 deposit will be applied your final payment for the quilt.
Why is the deposit non-refundable?
- Quilts take a lot of time to make right from the initial design phase. I spend many hours coming up with design/fabric options and calculating costs. The deposit helps cover the costs of my time desinging the quilt.
- If you pay the deposit for a comissioned quilt and after our first discussions I determine I am not the best quilter for this job I will refund your entire deposit. Like all artists I have areas of expertise and a certain design esthetic if what you are looking for is outside of those parameters its in both of our best interests to move on. I know many quilters and can help you find someone who I think would be a better match for your project.